What is the Phantomlimb.org security and privacy policy?
At phantomlimb.org, we believe in making things easy for our visitors. We know there’s nothing more frustrating than needing to read endless small print.
Phantom limb is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We always keep your personal information safe and never sell it to third parties. We’re always open and honest about why we collect your personal information and how we used it. We may share your data amongst affiliated companies in order to provide and keep you informed about the latest news and innovations.
We are acutely aware that all data we hold is your personal data and so we will only send marketing material if you have agreed for us to do so. You are always in control of your data and can request its deletion at any time by emailing info@phantomlimb.org.
A bit more detail on our Privacy policy
Phantom limb email, SMS, and targeted online advertising to send you information, offers and other marketing communications based on the information we collect about you. You may withdraw your consent or manage your preferences at any time. To unsubscribe from email marketing click unsubscribe at the bottom of our marketing emails. To unsubscribe from marketing SMS please reply CANCEL (message and data rates may apply).
What do we collect?
We will ask you to provide personal details such as:
- Name
- Email address
- telephone number
- IP Addresses and Cookies
We also store some observed data such as your browsing history or click through email behaviours.
We may send information outside of the UK where we use a service provider or technology provider based overseas. Where we send personal data outside the European Economic Area (“EEA”) we will ensure that suitable safeguards are in place to protect the information. Your data will be kept for a reasonable period after your last interaction with us
We use cookies on our website – partly to provide basic web services and partly to help us monitor and track website usage through Google Analytics. We do, from time to time, use cookies to allow us to better target adverts to website users. You can read more in our Cookie policy:
By using the Site you consent to us using the cookies described below.
Cookies
first party cookies contain no personally identifiable information. All personally identifiable Information on browsing, is stored in our secure website data base. This information is collected for our internal purposes only and shall not be disclosed to any other organization except as required by law.
Third party cookies are cookies that pass on information on browsing to third party service providers. We use the web analytics platform provided by Google called Google Analytics. We will also intermittently use third party cookies to gather behavioural, browsing and demographic data. This information is used by third party partners to deliver marketing and advertising activities.
Please note that if you refuse to accept certain cookies, some of the functions on the Phantomlimb.org website such as adding a product to a basket may not work.
By agreeing to these terms and conditions you are accepting the use of first and third party cookies on and by the Phantom limb websites. Further information about cookies can be found by clicking on the following links;
http://www.allaboutcookies.org
Your Rights
If you would like a copy of the personal data we hold about you, please contact us and ask for a ‘subject access request’. We will require you to verify your identity.
You have the right to object to processing that is likely to cause or is causing damage or distress and decisions being taken by automated means.
You have the right to have inaccurate personal data rectified or removed – if you would like to do so, please contact us on info@phantomlimb.org
You have the right to have data removed where Phantom limb does not have a legal basis to retain this information for example for accounting and auditing purposes.
You have the right to stop direct marketing at any time by emailing info@phantomlimb.org
Your data will be disclosed where obliged by law to do so.
Phantomlimb.org has appointed a Data Protection Officer, who you may contact via info@phantomlimb.org
How secure is your data?
Phantomlimb.org employs a wide variety of security measures to back up, protect and manage your data. All third parties are scrutinised and subject to appropriate contractual safeguards. We document all data processing and review this regularly. Staff are regularly trained on security and policies and we use strict access controls.
Updates to this Notice
This Notice may be updated from time to time in line with current legislation and best practices.